The Grand, York

Lauren Thank you for organising our wedding yesterday, we had an absolutely amazing day. I wanted to pass on that James was absolutely fantastic and I think every venue needs a James! Everything ran perfectly and the whole team of staff were faultless. It was great. Lots of people commented on how good the food was too! Thanks again, Katie and Luke

Hi Catherine! Lovely to hear from you! We had a truly amazing day and would like to say a huge thank you to you, as well as your staff, for all the help. It was even better than we’d dreamed of and you have been so lovely throughout, we can’t thank you enough. Laura was also fantastic and hopefully she passed on our thanks (and a hug!) for you from us. In terms of feedback, it would just be positive! Thank you!

Jamie and I would just like to say a massive thank you to Gracie and all the staff at the hotel who helped us to enjoy such a wonderful day. Both us and our guests were treated so well and I felt like royalty. During the evening reception the staff couldn't have done anymore to ensure that everyone was happy. One member of staff even offered to push George up and down the hall to get him to sleep. The food was absolutely beautiful and everyone commented on how nice it was. I could have eaten double portions it was so nice. We had the most wonderful and magical wedding and it will be a day we will never forget. (Saturday 3rd October, 2015)

Dear Catherine, I just wanted to thank you personally for the efforts of ALL your staff to make Amy and Andy,s wedding day so special. Everything came together very well. The meal was excellent. Compliments to the kitchen staff for that. The waiters and bar staff were ever attentive. Concierge were helpful. The cleaners, bless them, had our confetti to clean up. Everyone did this with a smile and a hello. Particular thanks to yourself and Laura?, And the young man , for the help in the wedding function room. And from me a special thanks to the two doormen, Wayne and his colleague were excellent, and attentive. I would recommend your hotel without any doubts to any potential future wedding party. Regards Paul Suddes

Dear Catherine The celebrations of Mark & Ritch's wedding have finally calmed down. That gives Helen and I a chance to say an enormous thank you from the both of us and also on behalf of everybody at the wedding who had a fabulous time. Your professionalism, attention to detail and the confidence that you showed helped us all to relax knowing it was all in hand & those little details & touches, which are often important, were all catered for. Could you please pass on our thanks to all the catering and service staff who were excellent and worked tirelessly through a long day. We would like you to also pass on our gratitude to Ivan at reception. He checked in nearly all our guests and ensured we had a solution for two of our guests arriving just before the wedding. He made their day. As always the concierge team were great and we got to know them well over the weekend. Please pass on our thanks. They made the logistics of getting everything in & out a dream. The amount of comments we received about this being the nicest well organised wedding was a credit to you. Our guests were lovely people, but by they have high expectations and appreciate good things - and they gave it a massive thumbs up. We have one more, our daughter Lucy, to get married. That too will be in York and we will be looking forward to you being the Wedding co-ordinator when that time comes. With the kindest of regards Ross & Helen Smith

We were both very satisfied with The Grand's service and we had a fantastic wedding day. Julia and all the team, helped us to organize everything well, and we are very impressed by their professional skills that made our wedding exactly as we expected. Unfortunately, we had to make some changes to our original plan, but all the team managed to handle these issues very well. Finally, thank you and the Grand again for bringing us an unforgettable day! I hope we will have more chances to hold our other events at the Grand.

We got married yesterday and had our reception at The Grand, it was magical. We were only a small party and didn't have a huge do but the staff at The Grand treated us like we were the most important people staying, despite it being a busy night with two other weddings and York races on. Every member of staff for the entire stay were helpful and friendly and genuinely caring, I cannot fault a single thing and every person we spoke to helped make it the most wonderful day and even better than we could have hoped for. Thank you to every member of staff, will never forget our day thanks to you all.

Hi Catherine, Thank you very much for your message. We had a lovely day. All your team were fantastic, even as everyone got more and more drunk! I also had so may wonderful compliments on the food. It was lovely to work with you, I don't think I would have trusted anyone else! Thanks again. Xx

We would like to thank you and all of the staff at the Grand for making our Wedding so wonderful. Everything was absolutely perfect and we just can't get over how our special day ran without a hitch. The day would have been nice but the main reason it was exceptional was the fantastic staff in a fantastic venue. Everyone was so efficient and professional however their warmth and friendliness shone through, just a winning combination. Most brides will never forget their wedding day however my memories will be hard to beat.

We had our wedding reception here. Best hotel by far. Amazing hotel, amazing staff! Hotel is so warm and welcoming, rooms are amazing... Sarah last was a star with the help and support she gave me and Matthew. Can't thank the hotel enough for making our special day fantastic. X