Heart Of England Conference and Events Centre

The venue itself is set in a stunning countryside setting and most of the wedding day and planning went without a hitch. However, I do have some gripes... Firstly, prior to the wedding I was informed I could put some music on a CD or a USB and the venue would be able to play this throughout the day. I of course prepared a USB with all the songs and provided this to the venue on the wedding day to be told it’s not working, I was told if I provide a laptop with the music this would be fine which we did - again this wasn’t working. I then gave my phone with the music - no joy. By now majority of guests had arrived and had been sitting with no music, on my wedding day through all the other things I had to deal with I then had to deal with the music system not working. The venue informed me it was working on Saturday when they last used it at another wedding - I didn’t care about Saturday my wedding was on Monday and all I cared about was that it worked on my wedding day, they then told me there was nothing wrong with their system it was very high spec it must be my device (all 3 of my devices must have had problems)! Anyway in the end this was sorted. My wedding was in April just after Easter bank holiday so there were some Easter events going on just before which involved a bus being in the marquee. I was told this would be removed - it was removed but left a couple of 100 yards from the marquee so you could see the eyesore from the marquee - not what I expected at all. As I said overall nice venue not sure if it was worth the money paid - have to pay for every little thing down to the napkins